Sales Policy

Effective Date: December 31, 2024

At PowerTech Hato, we strive to provide our customers with a seamless shopping experience and high-quality products at competitive prices. This Sales Policy outlines the terms and conditions for purchasing products from our website https://powertechhato.net/. By placing an order with us, you agree to the terms and conditions listed below.

1. Product Availability

All products listed on our website are subject to availability. While we make every effort to keep our inventory up-to-date, products may occasionally go out of stock due to high demand or unforeseen circumstances. If an item is out of stock or unavailable, you will be notified at the time of your order, and we will offer the option to:

  • Choose an alternative product.
  • Wait for the product to become available (if applicable).
  • Cancel the order and receive a full refund.

2. Pricing and Payment

  • Pricing: All prices listed on https://powertechhato.net/ are in U.S. Dollars (USD). Prices are subject to change at any time without prior notice. Taxes and shipping fees may be added at checkout, and these charges will be clearly displayed before completing your purchase.

  • Payment Methods: We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment gateways. Payment is due at the time of purchase.

  • Order Confirmation: Once your payment is processed successfully, you will receive an order confirmation email. This email will include a summary of your purchase, order number, and estimated delivery details.

3. Shipping and Delivery

  • Shipping Locations: We offer shipping to most locations worldwide. Shipping fees are calculated at checkout based on your delivery address.

  • Order Processing Time: Orders are typically processed within 1-2 business days of receipt. Once your order is shipped, you will receive a shipping confirmation email along with tracking details.

  • Delivery Times: Delivery times vary based on your location and the shipping method chosen. Domestic orders typically arrive within 5-7 business days, while international orders may take longer depending on customs processing and shipping carrier schedules.

  • Shipping Issues: In the unlikely event that your order is delayed, lost, or damaged during transit, please contact our customer support team immediately at info@powertechhato.net for assistance. We will work with you to resolve the issue as quickly as possible.

4. Order Cancellations

  • Cancellation Policy: Once an order is placed and payment is processed, it is generally not possible to cancel or modify the order. However, if you contact us within 24 hours of placing your order, we will make every effort to accommodate your request, subject to processing timelines.

  • Refused Deliveries: If you refuse to accept delivery of an order or the order is undeliverable, we will issue a refund minus the return shipping fees, if applicable.

5. Sales Tax

Sales tax is applied to orders in accordance with state and local tax laws. The applicable sales tax rate is calculated at checkout based on the shipping address provided during the order process. If your order is tax-exempt, please contact us prior to purchase so we can assist with the exemption process.

6. Promotions and Discounts

From time to time, PowerTech Hato may offer promotional discounts, sales, or coupon codes. These promotions may include:

  • Percentage or dollar amount discounts.
  • Free shipping on certain orders.
  • Limited-time sales or bundles.

Please note the following:

  • Promotions and discounts cannot be combined with other offers unless explicitly stated.
  • Certain products or categories may be excluded from promotions.
  • Discount codes must be applied during checkout to be valid. After an order is placed, discounts cannot be applied retroactively.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with your order, you may return it according to our Refund and Returns Policy. Returns must be initiated within 30 days of the original purchase date. Refunds will be issued to the original payment method once the returned item is received and inspected.

For more details, please refer to our Refund and Returns Policy.

8. Warranty and Product Support

All products purchased from PowerTech Hato come with a manufacturer’s warranty (if applicable). The warranty terms and conditions are determined by the manufacturer and may vary by product. If you encounter any issues with your product, please contact our customer support team at info@powertechhato.net, and we will assist you in initiating the warranty process.

9. Customer Service

If you have any questions or concerns regarding your order, our sales process, or product support, our dedicated customer service team is here to help. You can reach us by:

Our customer service hours are Monday to Friday, 9:00 AM to 6:00 PM CST.

10. Limitation of Liability

To the fullest extent permitted by law, PowerTech Hato shall not be held liable for any damages, losses, or expenses incurred by you or any third party due to the use of our website or the purchase of our products. This includes but is not limited to incidental or consequential damages, loss of profits, or business interruptions.

11. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time without prior notice. Any changes will be posted on this page, with an updated Effective Date. Please review this policy periodically to stay informed of any updates.

12. Contact Information

For any questions related to our sales process, shipping, promotions, or any other inquiries, please feel free to contact us: