Payment Policy

Effective Date: December 31, 2024

At PowerTech Hato, we aim to provide a secure and convenient shopping experience for our customers. This Payment Policy outlines the methods of payment we accept, how payments are processed, and our billing practices. By making a purchase from our website https://powertechhato.net/, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept a variety of secure payment options to make your shopping experience as convenient as possible. The following payment methods are accepted on PowerTech Hato:

      • Credit and Debit Cards:

        • Visa
        • MasterCard
        • American Express
        • Discover
        • Diners Club
        • JCB

      • PayPal: You can use your PayPal account to complete your transaction. PayPal provides an extra layer of security for online payments and allows you to pay using your bank account, credit card, or PayPal balance.

      • Apple Pay and Google Pay: For customers with compatible devices, we also accept payments through Apple Pay and Google Pay.

      • Other Secure Payment Methods: We may offer additional secure payment options in the future. These will be made available at checkout.

2. Payment Processing

      • Secure Payment Gateway: All payments made through our website are processed via secure, encrypted payment gateways. Your sensitive payment information is kept private and is never shared with unauthorized third parties.

      • Payment Authorization: Once you place an order and submit your payment, the payment will be authorized and processed by the selected payment provider (e.g., your credit card issuer, PayPal, etc.). Your order will be confirmed after payment is successfully processed.

      • Payment Confirmation: After your payment has been processed, you will receive an email confirmation of your order, including a summary of your purchase and estimated delivery information. This is your confirmation that the payment was successfully completed.

      • Order Acceptance: Please note that receiving a payment confirmation does not signify acceptance of your order. Acceptance occurs only once we process and ship your order. If there are any issues with your payment, we will notify you before proceeding with shipment.

3. Billing Information

      • Accurate Information: You agree to provide accurate and complete billing information when making a purchase. This includes your name, billing address, credit card information, email address, and phone number. Providing false or misleading information may result in delays or cancellation of your order.

      • Billing Address: The billing address you provide must match the address on file with your credit card company or payment provider. Inconsistent or incorrect billing information may lead to payment rejection.

      • Fraud Prevention: We take fraud prevention seriously. We may perform additional checks to verify your payment information. If your payment is flagged for potential fraud, we may ask for further verification before processing your order.

4. Currency and Taxes

      • Currency: All transactions on our website are processed in U.S. Dollars (USD) unless otherwise stated.
      • Sales Tax: Sales tax is applied to orders in accordance with the laws of the state where the products are being shipped. The applicable sales tax will be calculated and displayed at checkout.

For customers outside the United States, please note that import duties, taxes, or customs fees may apply upon delivery, depending on your country’s regulations. These additional costs are your responsibility and are not included in the shipping charges.

5. Payment Authorization Holds and Pre-Orders

      • Authorization Holds: When you place an order, we may place an authorization hold on your payment method to confirm that the funds are available. This is a temporary hold and will be removed once your payment is processed.

      • Pre-Orders: If you place a pre-order for an item that is not yet in stock, your payment will be authorized at the time of the order. The charge will only be finalized when the product is shipped. Pre-order items are subject to the availability and estimated shipping time indicated at checkout.

6. Payment Disputes and Chargebacks

In the event of a payment dispute or chargeback, we will cooperate fully with your payment provider to resolve the issue. However, we reserve the right to charge a processing fee for any chargebacks initiated by your bank or payment provider, in addition to any applicable legal or administrative fees.

If you believe that a payment has been charged incorrectly, please contact us at info@powertechhato.net within 30 days so we can investigate and resolve the issue promptly.

7. Security

At PowerTech Hato, we prioritize the safety and security of your payment information. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment details during transactions. Additionally, our payment partners follow industry-standard security protocols to ensure that your information is safeguarded.

      • PCI Compliance: We adhere to the Payment Card Industry Data Security Standards (PCI DSS) to ensure that all payment transactions are secure and your payment information is protected.

      • Two-Factor Authentication: To further protect your account and payment information, we may require two-factor authentication (2FA) for certain transactions.

8. Failed or Declined Payments

If your payment is declined or fails, you will be notified at checkout. You may be asked to verify your payment information or provide an alternative method of payment.

If the issue persists, please check with your bank or payment provider to resolve the issue. We may also recommend trying a different payment method.

9. Refunds and Cancellations

Refunds and order cancellations are handled in accordance with our Refund and Returns Policy. For more information, please refer to that policy for details on how to process refunds, returns, and cancellations.

10. Contact Us

If you have any questions or concerns about your payment, billing, or transaction, please feel free to contact us:

This Payment Policy is effective as of December 31, 2024. PowerTech Hato reserves the right to update or modify this policy at any time without prior notice. Any changes will be posted on this page with an updated Effective Date.