Privacy Policy

Effective Date: December 31, 2024

At PowerTech Hato, we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://powertechhato.net/ and make a purchase from our store. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information from users of our website: Personal Information and Non-Personal Information.

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact our customer service, we may collect the following personal information:

  • Name
  • Address (Billing and Shipping)
  • Email Address
  • Phone Number
  • Payment Information (credit/debit card details)
  • Purchase history

Non-Personal Information

We also collect non-personal data that helps us improve our website and services:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Time spent on our website
  • Referring URLs (how you found us)

This data is collected through cookies and similar tracking technologies, which we use to personalize your experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process your orders: We use your personal information to fulfill your orders, process payments, and deliver the products you’ve purchased.
  • To improve our services: Non-personal information helps us improve our website, customer service, and product offerings.
  • To communicate with you: We may send you order confirmations, shipping notifications, and other transactional emails. Additionally, we may send promotional emails if you’ve opted in to receive them.
  • To prevent fraud: We may use your information to detect and prevent fraudulent activity on our website.
  • For customer support: Your contact information may be used to assist you with inquiries, product recommendations, and order-related support.

3. How We Protect Your Information

We take the security of your personal data seriously. We use industry-standard encryption (SSL technology) to protect sensitive information during transmission, such as your credit card details. We also implement physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

Despite these efforts, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. Therefore, any transmission of data is at your own risk.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business and provide services to you, such as:

  • Payment processors: We share your payment information with trusted third-party payment processors to complete transactions.
  • Shipping carriers: We may share your shipping address with third-party carriers to ensure timely delivery of your products.
  • Email service providers: If you subscribe to our newsletter, we will share your email with trusted email service providers to send promotional content.

These third parties are obligated to protect your data and are not authorized to use it for any other purposes.

Additionally, we may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to improve your experience on our website. Cookies are small text files placed on your device when you visit our site. They allow us to remember your preferences, analyze how you use our website, and deliver personalized content.

You can adjust your browser settings to block or delete cookies, but doing so may affect your experience on our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information: You can view, edit, or delete your personal information by logging into your account or contacting us directly.
  • Opt-out of promotional emails: If you no longer wish to receive marketing emails, you can unsubscribe by following the instructions in the email or by contacting us at info@powertechhato.net.
  • Request data deletion: If you wish to delete your account and all associated data, you may contact us directly at info@powertechhato.net.

Please note that we may need to retain certain information for legal or business purposes, such as processing refunds or complying with accounting regulations.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or other services. These websites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to read their privacy policies before submitting any personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete that information from our records. If you believe we may have collected information from a child under 13, please contact us immediately.

9. Updates to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: